Customer Service Chemicals (temporary option fixed) (Hoofddorp)

Purpose of the role

  • Direct Assistant to Sales Manager Chemicals
  • Order handling administration from quotation until invoicing.


  • You want to work full time or 4/5e
  • Minimum Bachelor degree or relevant experience
  • Excellent Dutch knowledge
  • Good English knowledge, German preferred
  • Good knowledge MS Office + CRM system
  • Team player
  • Well organised
  • Accurate
  • Communicative
  • Flexible
  • Commercial feeling
  • Proactive attitude

Principal responsibilities

In close cooperation with the other team members, optimize the following:

  • Sales process and contacts with customers
  • Sales support and contacts with Sales Managers
  • Manage the complete order handling (purchasing & sales), and assist in the forecasting in line with the customer and business requirements
  • Make the necessary changes regarding price and delivery dates
  • Follow up of delivery and payments in collaboration with the accounting department
  • Handle and follow up complaints regarding differences in price, weight, quality
  • Follow up forecasts and allocations
  • Creation of delivery notes and invoices

Location: Hoofddorp (Netherlands) | Published: 13 Mar 2020 | Vacancy ID: 1096581