Quality coordinator distribution (Arendonk)

Purpose of the role

To ensure that our business is conducted in a manner that maximises customer satisfaction, meets customer & quality requirements and provides continual improvement and cost savings.


  • Minimum Bachelor degree and/or minimum 2 years of relevant work experience
  • Excellent knowledge of Dutch and English
  • Good knowledge of MS Office (focussing on Excel)
  • You are hands on and you act in a pragmatic & accurate way
  • Flexible team player with excellent communication skills
  • Experience in supply chain processes and/or ISO is a pro
  • Stress resistant
  • Good organisation skills
  • Takes initiative and displays a pro-active attitude

Principal responsibilities

Quality Assurance:

  • Develop, implement and follow up improvement actions
  • To monitor customer concerns and to ensure that Ravago exceeds customer expectations
  • Ensure that our organization is ISO compliant
  • To serve as focal point to the sales offices for quality related topics

Complaint Handling:

  • To receive, verify & follow up complaints
  • Chase suppliers & logistic partners for resolutions
  • To support users of the local offices with questions related to claim handling in our ERP system
  • Invoice and Credit Note Processing

Statistical Process Control:

  • Perform statistical analysis based on the system data in order to set corrective actions.
  • Analyse and communicate the supplier performance to the management.

Location: Arendonk / Belgium | Published: 09 Dec 2019 | Vacancy ID: 1082546